Refund process and agencies

The refund process follows your chosen payment option, respectively the ticket agency.

Credit card / Postfinance Card / TWINT

The refund will be automatically booked to the account of the respective credit card/Postfinance card.

Bank transfer

You are going to receive an automatic e-mail with the order to indicate your order number as well as your account information (foreign accounts with BIC/SWIFT). The transaction will be processed to the indicated account directly.

Tickets purchased at the box office Bellevue or Landiwiese

Tickets purchased at either of these box offices can be reimbursed at the box office Landiwiese until Saturday 3 September. 

Questions? Please contact support@ticketpark.dont-want-spam.ch